Privacy Statement
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at service@ridecore.com or mailing us at:
CORE Store, Osterstraße 47, OT Burg, D-23769 Fehmarn, GERMANYSECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want witch to opt-out of cookies or not.
Necessary cookies
Necessary cookies are needed to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.
| name | Description |
declared as |
|---|---|---|
| _ab | Used in connection with access to admin. | Essential |
| _secure_session_id | Used in connection with navigation through a storefront. | Essential |
| __cfduid | The _cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. | Essential |
| Cart | Used in connection with shopping cart. | Essential |
| cart | Used in connection with shopping cart. | Essential |
| cart_sig | Used in connection with checkout. | Essential |
| cart_ts | Used in connection with checkout. | Essential |
| checkout_token | Used in connection with checkout. | Essential |
| Secret | Used in connection with checkout. | Essential |
| secure_customer_sig | Used in connection with customer login. | Essential |
| storefront_digest | Used in connection with customer login. | Essential |
| _shopify_u | Used to facilitate updating customer account information. | Essential |
| XSRF-TOKEN | Used in connection with GDPR legal Cookie. | Essential |
| gdpr_legal_cookie_session | Used in connection with GDPR legal Cookie. | Essential |
| _bc_c_set | Used in connection with GDPR legal Cookie. | Essential |
| _tracking_consent | For Shopify User Consent Tracking. | Essential |
Statistical and marketing Cookies
Statistical cookies help store owners to understand how customers interact with Web sites by collecting and reporting information anonymously. Marketing cookies are used to track visitors across websites. The goal is to serve ads that are relevant and appealing to the individual user and are therefore more valuable to third-party advertisers.
| name | description | declared as |
|---|---|---|
| _orig_referrer | Used in connection with shopping cart. | Marketing & Analytics |
| _landing_page | Track landing pages. | Marketing & Analytics |
| _s | Shopify analytics. | Marketing & Analytics |
| _shopify_fs | Shopify analytics. | Marketing & Analytics |
| _shopify_s | Shopify analytics. | Marketing & Analytics |
| _shopify_y | Shopify analytics. | Marketing & Analytics |
| _y | Shopify analytics. | Marketing & Analytics |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | Marketing & Analytics |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | Marketing & Analytics |
| _shopify_uniq | Shopify analytics. | Marketing & Analytics |
| _shopify_visit | Shopify analytics. | Marketing & Analytics |
| tracked_start_checkout | Shopify analytics relating to checkout. | Marketing & Analytics |
| ki_r | Shopify analytics. | Marketing & Analytics |
| ki_t | Shopify analytics. | Marketing & Analytics |
| ab_test_* | Shopify analytics. | Marketing & Analytics |
| bc_tgm_ua | Used in connection with GDPR legal Cookie tag-manager for google analytics. | Marketing & Analytics |
| _ga | Contains a randomly generated User-ID. This ID enables Google Analytics to recognize returning users on this website and to merge data from previous visits. | Marketing & Analytics |
| _gid | Used in connection with GDPR legal Cookie tag-manager for google add words. | Marketing & Analytics |
| _gat | Used in connection with GDPR legal Cookie tag-manager for google add words. | Marketing & Analytics |
| _dc_gtm_XXXXXXXXX | Used in connection with GDPR legal Cookie tag-manager for google add words. | Marketing & Analytics |
| _gat_gtag_XXXXXXXXX | Used in connection with GDPR legal Cookie tag-manager for google add words. | Marketing & Analytics |
| _gac_XXXXXXXXX | Used in connection with GDPR legal Cookie tag-manager for google add words. | Marketing & Analytics |
| bc_tgm_fbp | Used in connection with GDPR legal Cookie tag-manager for facebook pixel. | Marketing & Analytics |
| _fbp | Used in connection facebook pixel. | Marketing & Analytics |
SECTION 8 - USAGE OF GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.
Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.
Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:
<a href=”javascript:gaOptout()”>Disable Google Analytics</a>
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.
Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
SECTION 9 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at service@ridecore.com or by mail at
CORE Kiteboarding GmbH
[Re: Privacy Compliance Officer]
Osterstraße 47,
D-23769 Fehmarn,
GERMANY
T: +49 4371 889340
F: +49 4371 8893426
E: service@ridecore.com
